Returns & Exchanges

We accept returns & exchanges of item(s) within 10 days of your purchase. You must e-mail info@mommies-poppies.com to obtain return authorization for your item(s). Your item(s) must be in "ready-to-sell" condition and contain all original product packaging, accessories, tags and enclosures. For hygienic reasons, the following health & personal care item(s) cannot be returned after purchase: breast/bra pads, worn, soiled, or laundered bras, manual & electric breast pumps, milk collection kits, replacement parts, and underwear. Bras can be returned for exchange only with return authorization. If an item is returned without a return authorization it will be returned to you at your expense. We will make no exceptions to this Returns & Exchanges Policy.

Instructions for the return of your item(s) will be provided by e-mail along with your return authorization. Item(s) authorized for return are subject to a 25% restocking fee. Return your item(s) in a sturdy, secure box. We recommend the box used to ship your item(s). Any return parcel received in a paper mailer will be refused. You are responsible for postage, insurance, and tracking of your return parcel. After receipt of your return parcel, we will issue a credit for your item(s), less any restocking fee, within 30 business days. Delivery service fees including rush delivery services are non-refundable.

To cancel or modify your order, please notify us immediately. For orders placed online, a confirmation is sent via e-mail that allows you to immediately cancel or modify your order. For telephone orders, you may modify your order within one hour of the transaction. You may also refuse your order upon receipt and "return to sender" for credit, less delivery service fees and a 25% restocking fee. You must e-mail and indicate the reason for refusal of your order.